SHIPPING POLICY

Currently, we are only shipping within the United Kingdom (UK) but hope to expand in the near future. Shipping is charged at the end of your transaction. Orders over £40 within the UK will receive free shipping.  Sign up to our mailing list to be the first to know when we are offering free shipping.

Orders are dispatched within 2 working days and delivered via Royal Mail or Hermes within 2-3 working days. During busy seasons like Christmas and Valentines, orders can take up to 5 working days to be dispatched. Please bare this in mind when you are ordering. Where possible, tracking information will be provided

REFUND POLICY

Though we do our best to package our items well, if your items are damaged on arrival please send us a message at sales@rugarecandles.com and we will replace them for you. ​

If you change your mind on a purchase, please return it to us undamaged, unlit and in a resalable condition within 30 days and we will refund you the cost of purchase.